7-Day Return & Refund Policy

At CulinaSmart, we want you to be completely satisfied with your purchase. If you are not satisfied with your product, you may request a return within 7 days of delivery.

Eligibility for Return

To be eligible for a return:

• The return request must be raised within 7 days of receiving the order.

• The product must be unused and in its original condition.

• The product must be returned with its original packaging, tags, and accessories, if applicable.

• Products damaged due to misuse, improper handling, or normal wear and tear may not be eligible for return.

Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. We may request photographs or videos of the product and its packaging to process your request.

Refund Process

Once we receive and inspect the returned product, we will notify you regarding the approval or rejection of your refund.

If your refund is approved, the amount will be processed to your original payment method within 5–7 business days after approval.

Shipping charges, if applicable, may be non-refundable unless the product was defective, damaged, or incorrectly delivered.

How to Request a Return or Refund

To initiate a return or refund request, please contact us with:

• Order ID

• Reason for return

• Photos or videos, if the product is damaged or defective

Contact Us

Phone: 7222962361
Email: support.culinasmart@gmail.com

CulinaSmart reserves the right to reject a return or refund request if the product does not meet the eligibility requirements mentioned above.